Join the community that's helping members find Instalment, Guarantor and Unsecured Loans, Credit Cards, Great deals and much more!

  • Find great financial products tailored to you
  • Save with amazing money saving deals
  • Online account and telephone support

We charge a simple one-off membership fee of £69.75

Cancellation

Unhappy with our service?

Here at Loans Direct we try our very best to offer you the greatest service you can get. Sometimes however we don’t get it right. If you are unhappy with our service and wish to cancel your account then you can do so with ease.

If you want to cancel your membership then you can do so anytime via your online account. All you have to do is log in and follow the on screen instructions in the My Account area. Nice and simple!

Log in

Still having trouble? Give us a call!

If you have any other questions about cancelling your account or need any help from our customer service team you can contact us on:

0844 823 7960

Customer Sevice call centre:
Open Monday - Friday 8am - 8pm
Open Saturday 9am - 5pm

Refunds Policy

Check out out refund policy.

All customers are entitled to a refund, however the list of products and services we offer are comprehensive and are tailored to each individual, so we encourage customers to revisit their portal to view these.

If you would like to view our refund policy then you can do this by clicking here.

Complaints Procedure

Still having trouble? Give us a call!

We value every one of our customers here at Loans Direct but if you don’t feel satisfied with our service then we,d like to hear from you. If you have a complaint that you would like to put forward then please let us know by filling in the complaints form. You can find this form here.

Money Saving

About Us

Loans Direct is an online community and membership programme offering members access to exclusive loans, credit cards and other financial products. Also included in the membership is money saving advice, guides, vouchers and financial tools to save you money. We provide tools to match members with the best products available for their own unique financial position in easiest way possible. If you're looking to consolidate your debts, borrow some money for a holiday or simply save money with great deals then join today and find the solution that is right for you.

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Membership

We charge a simple and transparent one off fee of £69.75 for new members. This fee means that we can be completely independent and recommend products based on what’s best for you and not on who will pay us the most commission.

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Portraits

Call Us

0844 823 7960

Customer Sevice call centre
Open Monday - Friday 8am - 8pm
Open Saturday 9am - 5pm


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